Managed IT Services

Venture Tech Consulting’s ON-POINT PROTECTION™ (OPP) proactively monitors your computer systems, servers and networks to identify problems and address them before they cause downtime for your business.

Is Managed IT Support Right for Your Company?

  • Do you spend too much time worrying about or fixing computer issues at your business?
  • Do you know when the last time your server, files and systems were backed up?
  • Could your company function if your computer systems were to go down for a long period of time or if all of your files suddenly disappeared or were to be destroyed?
  • Do you cringe when you have to call for IT support because of slow response times and subpar service?

Our OPP™ takes care of all this and much more, for a predictable monthly fee. Unlike the break/fix model of IT service that profits from service calls, it is in our best interest that your computer systems, servers and networks are up and running smoothly, all the time.

With OPP™ you’ll be able to focus on business productivity while we take care of the IT stuff.

It just makes good business sense.

 

The Venture Tech Consulting OPP™ Support Advantage

All VTC OPP™ clients are assigned a team:

✔A Dispatch Manager who will listen to your needs and route you to a technician who will be best suited to address your specific issue.

✔An Account Manager to help guide you through the IT maze, provide consultation and even translate “Nerd” when needed.

✔A Backup Technician who will ensure that your data is backed up and secured every single night.

✔An Anti-Virus Technician who will make sure your computer systems, servers and files are free of viruses, spyware and malware and resolve any threat or issue as quickly as possible.

 

Managed Workstation Support

We manage all of the critical tasks that keep your computer systems, network, servers and applications up and running, including:

  • Remote & Onsite Support
  • User Account Management
  • Operating System Patch Management
  • Software License Reporting
  • Application Upgrades
  • Printer Management
  • System Audits
  • Disc Space, Partition & Usage Management
  • Antivirus Management & Virus Removal
  • Spyware Scans & Removal
  • Hardware Maintenance
  • Systems Inventory Reporting
  • 24/7 Monitoring
  • Guaranteed Response Times
  • After Hours Emergency Response


Managed Server Support

Our engineers and technicians deliver unsurpassed server management and maintenance, unsurpassed reliability, consistency and peace of mind with:

  • Remote  & Onsite Support
  • Daily Backup Monitoring & Reporting
  • On-going Proactive Server Maintenance
  • Disaster Recovery Coverage
  • Microsoft Windows, Exchange & SQL Server Patch Management
  • Virus Definition Management
  • User Account Management
  • Hardware Firmware Management
  • Server Event Log Monitoring (we are notified when any ”bad” events occur on the server so we can tackle them immediately and report them to you)
  • 24/7 Server Monitoring
  • Guaranteed Response Times
  • After Hours Emergency Response

 

Contact us and let our personalized IT support teams hit a home run for you today.

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Client Success Stories
We most appreciate that Rand and staff is proactive and helping us move our business forward with the support of appropriate technology.  Since we are a small business, the daily monitoring of equipment gives us peace of mind.  When there is a problem it is quickly resolved and it is not a patchwork fix, rather, a complete problem resolution.

Stephen and Rhonda Macdonald
Guadalupe Hardware Company